At Philema, we respect your privacy. This page explains what information we collect and how we use it.

What Information We Collect

When you contact us or make a booking, we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• Details necessary to organize your experience

We only collect information that helps us communicate with you and properly arrange your services.

How We Use Your Information

Your information is used to:

• Respond to your inquiries
• Confirm and manage bookings
• Coordinate services related to your experience
• Improve our website and services

We do not sell, rent, or share your personal information for marketing purposes.

If necessary, we may share limited information with trusted local partners (for example, transportation providers) strictly to operate your booking.

How Long We Keep Your Data

We keep your information only as long as necessary to provide our services and maintain business records.

Your Rights

You may request:

• Access to the information we hold about you
• Corrections to inaccurate information
• Deletion of your data

To do so, please contact us at: info@philema.tours

Please include your full name and the email address used when contacting us.

Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help the site function properly and improve your browsing experience.

How We Use Cookies

We use cookies to:

• Ensure the website works correctly
• Understand how visitors use our site
• Improve performance and user experience

Cookies do not give us access to your computer or personal files.

Managing Cookies

You can disable or limit cookies through your browser settings at any time. Please note that some parts of the website may not function properly if cookies are disabled.

Contact

If you have any questions about this Privacy Policy, please contact us at: info@philema.tours